Bianca O'Neill Jewellery Privacy Policy

This Privacy Policy outlines how Bianca O’Neill Jewellery collects, uses, and protects your personal information when you visit or purchase from www.biancaoneill.com (the “Site”).

Information We Collect

When you browse the Site or place an order, we may collect personal information such as your name, email address, postal address, and phone number. Payment details are processed securely via third-party providers and are not stored on our servers. We may also collect technical information such as your IP address, browser type, and browsing activity through cookies and analytics tools.

How Your Information is Used

Your information is used to process and deliver your orders, respond to customer enquiries, and manage your account. If you have opted in, we may send you marketing communications via email. Website analytics help us understand how visitors use the Site and allow us to improve functionality. We do not sell or rent your personal information to third parties.

Cookies

Cookies are small data files stored on your device that help improve your experience on the Site. They allow us to remember your preferences, keep items in your basket, and analyse site traffic. You can disable cookies through your browser settings if you prefer not to accept them, although some features may be limited.

Email Marketing

If you subscribe to our mailing list, your email address will be stored securely using Ascend by Wix, our email marketing platform. You will only receive marketing emails if you have explicitly opted in. You can unsubscribe at any time by clicking the link at the bottom of any marketing email.

Your Rights

Under UK and EU data protection law (GDPR), you have the right to access, correct, or request the deletion of your personal data. You may also withdraw your consent for marketing at any time. To exercise your rights or ask questions about how we handle your data, please contact us at biancaoneillart@gmail.com.

Third-Party Services

We use secure third-party providers to operate our online store, including Wix Payments, PayPal, Google Pay, and Apple Pay for payment processing. These platforms only receive the information necessary to perform their services and are governed by their own privacy policies.

We also use Google Analytics to understand visitor behaviour and improve the Site. These services may use cookies or similar technologies to collect anonymised data.

Contact

If you have any questions about this Privacy Policy or how we use your information, please contact us at biancaoneillart@gmail.com.