Jewellery Workshop Terms & Conditions
Booking a workshop constitutes acceptance of the Jewellery Workshop Terms & Conditions in their entirety.
If these terms are to be changed in any way for any participant, exceptions must be put in writing and signed by both parties before booking.
I reserve the right to amend these terms from time to time. Please ensure you have made yourself familiar with any changes before booking classes, even if you have previously accepted Jewellery Workshop Terms and Conditions.
Participants must not come to the scheduled workshop if they are showing any symptoms of coronavirus including a temperature, cough, shortness of breath or a change in taste or sense of smell.
Please help us keep everyone safe by adhering to government guidelines. The workshop (including equipment) is cleaned after every session to ensure a safe environment for everyone, and hand sanitiser is available.
Participants must be 16 or over, except in instances where the advertised course specifically outlines alternative age groups.
While I make every effort to be inclusive, participants should have good hand strength and dexterity in order to fully participate in our workshops. The use of pliers to manoeuvre very small elements is necessary to complete designs. Where certain aspects of the techniques prove particularly difficult for any participant, I will be on hand to carry out elements of the make on their behalf if desired.
If participants require corrective lenses these should be worn. In order to get the most out of these workshops, good eyesight or corrected eyesight is required. Some basic magnification equipment can be provided.
Good concentration and ability to follow instruction is required to safely participate in our workshops. If a participant has any impairments in these areas, please discuss this with us prior to booking. Where possible I will attempt to make adaptations, or tailor workshops to those with additional needs. If required participants may bring another person to assist them that is not taking part in the course. The assisting person will not be charged, but will also not be provided with any materials.
Liability and Scope of Set Beginner Sessions
Set beginner classes will not involve the creation of designs requiring soldering. These sessions are cold connections only and all designs must be adapted to suit the parameters of cold connected assembly. Jump rings are provided to aid in the connection of multiple elements.
All pieces created in the sessions (or during 1:1 tuition) will not be covered for any breakages or faults that become apparent after the session has ended. As these pieces are created by each individual, no guarantee can be provided as to the final finish and execution of each piece as this will be limited by individuals aptitude to the techniques explored through out the session. I will offer design advice, suggestion and help with aspects of the make that participants find challenging, but as these pieces will be made by beginners, participants should be aware that the final outcome may not be perfect. Participants accept the risk that their final piece could be imperfect when booking into the session. I reserve the right to decline to work on any piece created in the workshops by participants at a later date. If I accept requests to adapt, change or refine participants pieces after the completion of a session, this will incur an additional charge.
Beginner Sessions involve the creation of pieces to participants designs using the techniques outlined above and sterling silver only. It is not possible to offer the inclusion of any alternative materials including, but not limited to, ashes, hair, teeth, sea glass, beads, acrylic, resin, stones, clients own metal, or sea pottery.
Drop Earring Making Material Provision
For drop earring making sessions, each participant will be provided with the following Sterling Silver in order to create their design:
Two lengths of 0.8 mm sterling silver round wire to create shepherd hooks from which your creations will suspend.
As many sterling silver prior fabricated jump rings that are required to assemble your design, with several available to enhance your design as you see fit. Additional limited amounts of 0.8 mm sterling silver wire may be provided to enhance your design.
One piece of sterling silver in 0.6 mm thickness with dimensions of 35 mm x 35 mm from which the main body of both earrings can be formed.
If available, and with the parameters of the design limitations outlined above, base metal may be provided to enhance designs. It may also be possible to swap the provision of sheet silver for silver wire dependent on bullion availability on the day of your session.
Pendant Making Material Provision
For pendant making sessions, each participant will be provided with the following Sterling Silver in order to create their design:
A choice of sterling silver prior fabricated chains in a choice of 16", 18" or 20" length. These chains will vary but are likely to include options such as diamond cut curb, or belcher and will vary from 0.9 mm, to 1.7 mm dimensions.
As many sterling silver prior fabricated jump rings required to assemble your design, with several available to enhance your design as you see fit.
One piece of sterling silver in 0.6 mm thickness with dimensions of 30 mm x 30 mm from which all elements of your pendant design can be formed.
If available, and with the parameters of the design limitations outlined above, base metal may be provided to enhance designs. It may also be possible to swap the provision of sheet silver for silver wire dependant on bullion availability on the day of your session.
Should any participant wish to create designs requiring more silver than is outlined above, would like to use prior fabricated shepherd hooks during earring making sessions, or would like to use specific chain styles or heavier weight chains, this should be discussed prior to booking, and will incur an additional charge. I may be able to provide some variations on the day of the session, depending on the bullion I have available. Provision of this will incur an additional charge.
Booking & Cancellation Policy
Payment in full is required for classes at the time of booking. This will be taken at the time of booking via Wix if booking online. If sessions are discussed via email, in person or via messenger I may instead issue an invoice to be paid as per outlined.
Scope of 1:1 Tuition
For 1:1 tuition appointments, when a time slot has been agreed upon, this will be charged at an hourly rate. 1:1 tuition slots are reserved only once hourly rate payment has been made.
An additional fee for the cost of materials used during 1:1 sessions will be drafted and made payable at the end of the session based on silver price and cutting charges listed on Cookson Gold at the time of tuition plus a 25% supply charge. Should 1:1 clients prefer, it is also possible to bring their own bullion to avoid supply charges. This will need to be workable bullion, i.e sheet, wire, gallery strip or bezel cups, bought from reputable suppliers. It is not possible to bring scrap metal to be refined at the time of session.
Extra time may be required in 1:1 sessions depending on the individual's aptitude to the techniques undertaken and the scope of the designs or methods explored during the session. Any overtime will be charged at the standard hourly rate alongside material costs. 1:1 Clients can pay these additional service charges by cash or card at the end of the session.
In some instances 1:1 session time estimates may not be long enough to carry out all desired teaching/outcomes and it may not be possible to extend sessions to full completion. Further sessions may be required at later dates to continue projects started or complete specific outcomes. In some instances it may be beneficial for 1:1 clients to continue working on their pieces at home in order to get the most out of their time. Estimates as to time scales will be given at the time of booking. These can only be as accurate as the information provided by the client as to their desired outcomes. Please discuss design ideas and expectations as fully as possible for accurate estimates. I can not guarantee timescales of 1:1 tuition at the time of booking.
All Workshops and 1:1 tuition takes place in my home studio, unless an alternative venue is outlined in the Course description. Unfortunately I can not provide wheelchair accessibility at this time and participants must be able to traverse stairs to attend.
There is a cat on the premises and this should be taken into account should participants have allergies.
My studio is on Templehill in Troon, South Ayrshire. I release the exact address to participants after booking. I can also provide a phone number to participants at the time of booking. I request this be used solely to communicate regarding bookings made and ask this is not distributed to other parties. I prefer general enquiries to be made via messenger, chat, or email.
My studio is visitable by appointment only.
Cancellation 30 days or more prior to workshop commencement will be eligible for refund.
Cancellation 14 days to 29 days prior to workshop commencement will only be eligible for rescheduling of workshop dates to the same workshop at a later date, or to a workshop of similar value.
Cancellation within 13 days prior to workshop commencement will not be eligible for rescheduling or refund, however, if we are able to fill the cancelled space before workshop commencement, we may offer rescheduling as per our 14 to 29 day policy above.
In the event the participant cannot attend and no rescheduling is possible, it is acceptable to send someone in your place, so long as that person meets the eligibility criteria outlined above, and that they do not have any coronavirus symptoms.
Unfortunately I will not be issuing refunds for classes that cannot be attended due to coronavirus. I hope you understand that this is a very challenging time for small businesses, and I need to ensure I can meet my overheads so I can continue to offer workshops at competitive rates. Instead of a refund, you will be offered alternative dates where possible as a goodwill gesture. I understand the need to limit the spread of coronavirus. If you have any questions or concerns please do not hesitate to contact me.
In the unlikely event that a workshop is cancelled by me, I'll attempt to give you as much notice as possible. You will be contacted via email and telephone using the details provided at the time of booking. I'll refund your booking fee or provide a transfer to a workshop of the same value, availability permitting. Unfortunately I cannot accept responsibility for other costs incurred by you/the participant, such as travel, or loss of income due to taking annual leave etc.
Health & Safety
It is the responsibility of the participant to ensure they are not wearing very loose fitting clothing, or clothing that has adornment that could catch in any machinery that may be used during some of the workshops.
It is the responsibility of the participant to wear any personal protective equipment that is provided during the workshop.
The participant should ensure long hair is tied back and that (ironically) they are not wearing any jewellery that could get caught up in machinery such as bracelets, necklaces, lanyards or long earrings.
The workshop contains dangerous tools and chemicals, and injury is a possibility. I have taken the time to risk assess all harm that could potentially arise and have put in place mitigations to avoid, as well as is possible, any accidental injury to participants, myself and third parties, or damage to any belongings or property. First aid facilities will be available in the case of any minor injuries which could occur.
Full instruction will be given in safe use of all tools provided. There will also be instructions given as to where to stand during demonstrations, and what not to touch. It is very important that all instructions are followed. Failure to follow instructions may result in being asked to leave the workshop without refund to ensure the safety of all participants, myself and any other parties, or damage to any personal belongings, equipment or property.
If it is suspected any participant is under the influence of drugs or alcohol at the time of their scheduled workshop, they may be refused participation without refund.
Bianca O'Neill Jewellery does not accept liability for loss or damage to vehicles parked in the vicinity belonging to participants of any tuition appointments, classes or visits.